Shipping Policy
1. Shipping Scope
We offer nationwide and international shipping services. Please check your area for specific shipping availability.
2. Order Processing Time
Orders will be processed within 1-2 business days upon receiving payment.
Processing time may be extended during peak seasons or if there are inventory issues.
3. Delivery Time
Domestic delivery typically takes 3-7 business days depending on the region.
International delivery can take 7-21 business days depending on the location and shipping method.
4. Shipping Fees
Shipping fees are calculated based on the weight, size of the order, and the delivery address. We offer various shipping options for customers to choose from, including both expedited and standard shipping services.
5. Order Tracking
Once an order is shipped, customers will receive an email notification with the tracking number. Customers can track the status of their order on our website or through the carrier's service.
6. Return and Refund Policy
If customers receive a damaged product or an incorrect order, please contact us within 7 days of receipt for assistance with returns or refunds. We will cover the shipping costs for products that are defective or incorrect. For other return reasons, customers will be responsible for shipping costs.
7. Customer Responsibilities
Customers must provide accurate and complete shipping information to avoid any issues during the shipping process. Customers are responsible for inspecting the goods upon receipt and reporting any issues immediately.
8. International Shipping Policy
International orders may be subject to additional import taxes, customs duties, or other fees imposed by the destination country. Customers are responsible for paying these fees. International delivery times may be affected by customs regulations and import procedures in each country.
9. Contact Information
If you have any questions about our shipping policy, please contact us at:
Email: uvtt136@gmail.com
Phone: +1 612-655-5953
Address: 599 Edmund Ave, Saint Paul, Minnesota 55103