Refund Policy

This policy aims to provide detailed guidance on the process and conditions for returning our products.

 

Conditions : Customers may request a return within 30 days from the date of purchase. The product must be in its original condition, unopened and sealed (unless the product is defective).  Customers need to provide a purchase receipt or proof of purchase for confirmation.

 

Return Process : Customers are requested to contact our customer service department via [email/phone] to initiate a return and provide detailed information about the order.  We will review your request and notify you of the outcome within 5 business days.  If the request is approved, we will refund the initial payment amount to the customer's account within 7 business days.

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Terms and Conditions:  We reserve the right to reject return requests that do not meet the specified conditions.  This return policy does not apply to products that have been used or opened, except in cases of product defects.

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Contact: For any questions or additional inquiries regarding our return policy, please contact us at: 1-612-655-5953.